Phone: (905) 521-2100
Hours: Monday to Friday, 8:30 - 4:30
|Additional Contact Information
A physician's referral should be mailed, faxed or sent with the
patient stating the primary reason for the referral and any relevant
- Amputees of all levels of amputation
- Any individual that might benefit from the use of an orthosis/orthoses.
For example, braces and/or foot supports.
- Any individual requiring a custom seating insert for proper positioning,
support or pressure management in his or her wheelchair.
P&O provides assessment, design, fabrication, fitting and follow-up
of custom prostheses and orthoses including:
- Artificial limbs for all levels of amputation
- Braces and foot supports
- Custom helmets
- Wheelchair seating inserts for proper support and pressure distribution
The P&O Team
The P&O team consists of:
- Seven certified orthotists
- Six certified prosthetists
- One certifies prosthetist and orthotist
- 10 technicians
Your first visit to P&O
First visits usually involve an assessment only in the prosthetics clinic
where the individual will be seen by a team of health care providers that may
include a: physiatrist, certified prosthetist, physiotherapist, occupational
therapist, nurse or social worker.
If a patient has been referred to the orthotics clinic they will be seen by
a physiatrist, an orthotist and possibly a physiotherapist. If a patient has
been referred directly to the department they will be seen by a certified orthotist.
Assessments will be done in the first appointment, possibly including a casting
or measuring for a device.
A first visit may involve an assessment only in the seating clinic by a therapist
and seating clinician. If the referral is from an outside clinic the patient
will be seen by a seating clinician and technician and measurements will likely
All patients should bring any written referrals that they
may have and any information that they have on their eligibility for coverage
by funding agencies. E.g. WSIB or insurance.
Frequently Asked Questions
Q Does the government or my insurance pay for this
A It depends on the device. A very specific device
can be given that the government will not pay for but it is difficult to describe
the funding possibilities beyond that. There is no charge for an assessment,
at this time.
Q. How long will it be before I receive my device?
A. This depends on the type of device, funding and other
issues. Some guidelines can be given, for example, orthotics take approximately
3-4 weeks for delivery but other than that every situation is different, primarily
due to funding issues.
Q. How long will the appointment take?
A. It depends on the service. Generally the appointment
is 1-2 hours but clinics can take 2-3.
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