Hamilton Health Sciences
Continuous Quality Improvement

Continuous Quality Improvement

Front-line decision-making is taking over at Hamilton Health Sciences.

Continuous Quality Improvement (CQI) is our way of empowering and equipping our front-line staff to make improvements to their work environment and to patient care on a daily basis.

From the bedside to the executive level, we are transforming the way we manage, learn and grow as an organization. Staff on the front lines are empowered to make change on their units. Managers and leaders are evolving from supervisors to coaches and facilitators.

Press release

Hamilton Health Sciences leads the way in “bottom up” management (pdf)



Continuous Quality Improvement (pdf)


Our stories

 Sunglasses help brain injury patients
Staff discover superior adhesive remover also lowers costs
Hamilton General acquires naloxone kits
Creating a one-stop shop for formula pickup
Stroke team gets a green light on mobility tracking




Hamilton Health Sciences leads the way in "bottom up" management
Bringing naloxone kits to the emergency department
Family member creates portable tracheotomy kit
Creating a culture of 13,000 problem solvers




Clinical manager leading a CQI huddle (17 MB)

Rob MacIsaac, CEO, and senior leaders with staff at a CQI huddle (13 MB)

CQI huddle board at McMaster Children's Hospital (9 MB)

CQI huddle board at Hamilton General Hospital (6 MB)

CQI improvement: mobility traffic light system (437 KB)

CQI improvement: naloxone kit (12 MB)

CQI improvement: bone freezer (14 MB)

CQI training session (2 MB)


Hamilton Health Sciences • Hamilton, Ontario • 905.521.2100

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