Patients and Visitors

Important information for patients who had open-chest surgery at Hamilton General Hospital since January 2012

Health Canada has alerted hospitals that a device used to heat and cool the blood during open-chest surgery has been linked to a rare bacterial infection caused by Mycobacterium chimaera, a type of bacteria known as nontuberculous mycobacteria (NTM). View the Health Canada alert

Hamilton Health Sciences is notifying patients who have had specific open-chest surgeries using a heater-cooler device since 2012 at the Hamilton General Hospital about the potential infection risk related to their surgery. Please click here for information.

 

Important information about risk of complications related to Inferior Vena Cava (IVC) Filters

Health Canada has issued an alert warning of potential serious complications associated with long-term placement of IVC filters. View the Health Canada alert. Hamilton Health Sciences is notifying patients who have had a filter placed from 2003 to 2016 and who may not have had the filter removed.  Please click here for more information.

 

Visiting Hours

Visiting hours are open. Family and friends can visit patients at any time as decided by the patient and based on their care needs.

 

Visitor Guidelines and Philosophy

Hamilton Health Sciences recognizes that family and friends play an important role during a patient’s hospital stay and can contribute to a positive patient experience and positive health outcomes. That’s why Hamilton Health Sciences does not have specific visiting hours.

For the safety and well-being of everyone in the hospital, there are some general guidelines that we ask you to follow:

  • Rest and sleep are important for our patients. You may need to shorten visits if the patient is tired and needs rest
  • Please do not visit if you feel unwell or have symptoms such as cough, fever, runny nose, sore throat, diarrhea, vomiting, or a new rash
  • Children are not restricted by age but must be supervised by an adult, other than the patient, at all times
  • Your visit may be interrupted to provide patient care. We ask that if care is being provided by the care team that you wait until they are finished to visit.

Visitors are reminded to be respectful of the privacy and considerations of other patients and families in close proximity or who share the same patient room. There may be times when the care team needs to limit the number of visitors.

 

 

Infection Prevention

Information for our visitors

 
Patient safety is a top priority for Hamilton Health Sciences. In hospitals, the risk of infection is high and extra care needs to be taken to reduce the spread of germs.

Did you know that the main way germs can spread is through hand contact?

That’s why hand washing, when done correctly, is the single most effective way to prevent the spread of communicable diseases, such as colds and flu. Visitors are reminded to regularly wash your hands with soap and warm water, especially after eating, coughing, sneezing and using the washroom.

Hamilton Health Sciences has provided hand sanitizer for visitor use throughout our hospitals. Please use this often during your visit. Remember to make sure your hands are dry after applying the sanitizer before you touch anything.

Another important way to limit the spread of germs is by not bringing them into the hospital. We recognize the important role that family plays in a patient’s experience and well being. However, please do not visit if you feel unwell or have symptoms such as cough, fever, runny nose, sore throat, diarrhea, vomiting, or a new rash.

For more information about hand washing and how you can stop the spread of infection, please check out the Ontario Hospital Association’s "Clean Hands Protect Lives" campaign.

 
If you have specific questions, please contact the hospital unit you plan to visit.